Shipping Policy

Shipping Policy

Last updated: January 18, 2026

Shipping Locations

At this time, T1DHeros ships only within the United States. We do not offer international shipping.

All orders are shipped from our fulfillment location in Florida.

Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment is received.

During high-volume periods, promotions, or holidays, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer shipping options at checkout. Estimated delivery times generally range from 3–7 business days, depending on your location within the U.S. and the carrier selected.

Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or weather conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location.

Tracking Information

Once your order ships, you will receive an email with tracking details so you can follow your package.

Incorrect or Incomplete Addresses

Please ensure your shipping address is entered correctly at checkout. T1DHeros is not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact the carrier first using your tracking number. If you need further assistance, reach out to our support team and we’ll help however we can.

Questions

If you have questions about shipping, contact us at info@t1dheros.com.