Last updated: January 18, 2026
Welcome to T1DHeros. By accessing or using our website (t1dheros.com), purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.
If you do not agree to these Terms, you may not access or use our website or services.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
T1DHeros products are non-electronic adhesive accessories designed to help secure continuous glucose monitors (CGMs) and insulin delivery devices.
Always follow the instructions provided by your device manufacturer and consult a healthcare professional if you experience irritation, allergic reactions, or device issues.
Use of our products is at your own discretion and risk.
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is error-free, complete, or current.
We reserve the right to correct errors, update information, or change pricing and availability at any time without notice.
By placing an order, you agree that all information provided is accurate and complete and that you are authorized to use the payment method submitted.
Charges are billed at the time of purchase. We reserve the right to cancel or limit orders at our discretion, including suspected fraud or abuse.
Shipping timelines are estimates and not guaranteed. Delays caused by carriers, weather, customs, or other circumstances are beyond our control.
T1DHeros is not responsible for carrier delays, incorrect addresses entered at checkout, or lost or stolen packages marked as delivered.
Returns and refunds are governed by our Return Policy available on our website.
We reserve the right to refuse returns that do not meet eligibility requirements or show signs of excessive use or abuse.
All content on this site, including logos, text, images, designs, and branding, is the property of T1DHeros and may not be copied, reproduced, or used without written permission.
Unauthorized use may result in legal action.
You agree not to:
We reserve the right to terminate access for violations of these Terms.
Our site may include links to third-party websites or services. We are not responsible for their content, policies, or practices.
Use of third-party services is at your own risk.
To the fullest extent permitted by law, T1DHeros shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
You agree to indemnify and hold harmless T1DHeros from any claims, damages, or expenses arising from your use of the site or violation of these Terms.
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.
Your continued use of the site constitutes acceptance of any updates.
Last updated: Feb. 17, 2026
The T1DHeros.com mobile message service (the "Service") is operated by T1DHeros.com (“T1DHeros.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to T1DHeros.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of T1DHeros.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with T1DHeros.com. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18886447119 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other T1DHeros.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18886447119 or email info@t1dheros.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
If you have questions about these Terms, please contact us:
Email: info@t1dheros.com
Website: https://t1dheros.com
